Shipping & Ordering

SHIPPING

Lexdray.com utilizes two international shipping warehouses located in Los Angeles and Hong Kong. Shipping rates for items purchased via the Lexdray website are calculated based on the items in your cart and the shipping method you select at checkout. 

If the item(s) is in stock it will generally ship between one and two days after we receive the order (not including weekends and holidays). Once your selected payment option is authorized, you will receive a confirmation email from us regarding your order. 

USA

Three domestic shipping options are presented at checkout. We offer discounted flat-rate shipping options for all GROUND shipments in the USA based on size and weight of the item(s) purchased. Customers will also be offered two expedited shipping options depending on their location. Domestic carriers include Fedex, UPS and USPS.

We only charge tax if you ship to an address in the state of California (USA). 

INTERNATIONAL

International shipments can vary depending on which country we are shipping to, however, we offer worldwide discounted flat-rate shipping options which can be viewed at checkout. We offer shipping from a variety of carriers including FedEx, UPS, USPS, DHL and Hong Kong Post. Multiple shipping options and prices are provided at checkout prior to your order confirmation. Our website automatically recognizes which warehouse to ship from, and ships product utilizing the most cost effective shipping option for the timeframe and destination you determine.

International customers are responsible for all customs duties and fees. As customs can vary in every country, we cannot guarantee delivery timeframes when shipping overseas.


SHIPPING CONFIRMATION

For all online orders, you will be emailed on the day of shipment with shipping confirmation and tracking number, (excluding USPS shipments).

 

SECURE ORDERING

Protecting your online order information is very important to us. In our shopping checkout process we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order.

 

FORMS OF PAYMENT 



We accept Visa, MasterCard, American Express, Paypal and Apple Pay.

Our website utilizes a third-party fraud prevention service. Should your order trigger our fraud prevention system, we may reach out to you via phone or email to confirm your order. If you've used a credit card for payment, there's a chance we may require you to re-place your order using Paypal or Apple Pay as your form of payment.

 

DAMAGES LIMITATION

To the maximum extent permitted by law, Lexdray is not responsible for direct, incidental, or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the Lexdray product.